“What is the most important thing in your company — is it trust or is it growth? If anything trumps trust, we are in trouble…You have to choose what is really important to you. We are in a new world… and trust better be number one.” — Marc Benioff
At McAdams Homes, we believe strongly that trust is crucial in having a successful business. Trust between team members and trust between everyone involved in the business transaction. We pride ourselves in the relationships we build with our clients and the positive dynamic we have at the office. How do we build that trust, you ask? We base our work ethic on the 5 key building blocks of trust.
No. 1. Honesty and Integrity: Having honesty and integrity in the workplace is one of the most important qualities of great leadership in business. Integrity means doing the right thing because it is the right thing to do, even if no one would know otherwise. We all know the importance of telling the truth and its effects on trust. Honesty is the most important aspect of trust in all relationships and it is much easier to be honest at all times, than to earn someone’s trust back.
No. 2. Reliability: Great leaders and trustworthy individuals keep their promises. They give promises carefully, but once they have given that promise, they follow through on that promise without fail. Being reliable is one of the most valued traits in a person. People who can be trusted to follow through in the little things are the people we trust with the bigger things. In business, reliability is measured in results. Our team works together cohesively because we all strive to be reliable and do our jobs to the best of our abilities.
No. 3. Motive: It is difficult to trust someone when you feel that their motives for having a relationship with you is selfish. At McAdams Homes our motive is always to satisfy our customers and help them build the home of their dreams. Your satisfaction is our biggest motivation. We genuinely care about your well-being and that is apparent in our interactions. We hope you feel it too!
No. 4. Ability and Competence: Competence is the ability to perform job responsibilities. Involving others, seeking input and helping people to learn new skills are behaviors that build trust in the workplace. We are fortunate to have built a team of professionals that are some of the best on the business; all with strengths and abilities that complement each other well so we are able to run an effective business you can trust.
No. 5. Authentic Connection: All relationships have an emotional component, even work relationships, and this is critical to building trust. Authentically connecting with others positively impacts trust in every possible way. Communication becomes easier and relationships flourish when connection is genuine. We encourage genuine connection by doing our best to be present in the moment with whomever we are with, listening with our full attention, maintaining honesty and openness in our sharing and being ourselves. These principles have made us many happy customers! Just ask them, they’ll tell you!
“My wife and I cannot begin to say how happy we are with our experience with McAdams. The McAdams staff has gone above and beyond with giving design guidance, answering questions, and just making the overall building process exciting.
We just wanted to thank you and everyone at McAdams for all the hard work everyone has put forward for us in our new home. We were always reassured that any issue or concern we had, would be corrected which made it a better experience. I think it is natural to have some anxiety as a customer to go thru the building process and you all always kept us informed and explained the process well.
We love our home and are happy with our experience with McAdams and are truly grateful we fell upon this development while house hunting!
We would highly recommend McAdams Homes to anyone looking to build a new home. You will be 100% satisfied with your decision!” — Andy & Nicki F.